Rollbit Terms & Conditions – Terms of Use for the Malaysia Platform

1Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") govern the use of the Rollbit platform, accessible via the website rollbit-jit.com ("Platform"). Rollbit offers online gambling services including, but not limited to, casino games, Live Casino, Sports Betting, progressive jackpots, and other popular games to eligible players in Malaysia.

By registering an account, making a deposit, or using any feature on the Rollbit platform, you are deemed to have read, understood, and fully agreed to these Terms, as well as all related policies including our Privacy Policy and Responsible Gaming policy. This agreement is legally binding.

Rollbit reserves the right to update, amend, or modify these Terms at any time without prior notice. The latest version will always be displayed on this page along with the date of update. Your continued use of the Rollbit platform following any amendment constitutes acceptance of the revised terms. It is your responsibility to check this page periodically.

2Eligibility & Account Registration

To register and use the Rollbit platform, you must meet all of the following eligibility requirements:

• You are at least 18 years old at the time of registration. Rollbit will under no circumstances permit underage individuals to access any of the platform's services.
• You are an individual residing in or physically located in a jurisdiction where use of the Rollbit platform is not prohibited under applicable local laws.
• You are registering on your own behalf – not on behalf of any other individual or entity.
• You have never had a Rollbit account closed, suspended or banned previously.
• You have full legal capacity to enter into a binding contractual agreement.

All information you provide during registration must be truthful, accurate, current, and complete. Rollbit reserves the right to verify your identity at any time through a Know Your Customer (KYC) process, which may require you to submit valid identification documents such as a MyKad, passport, or other supporting documents.

Failure to provide accurate information or to submit requested verification documents may result in the suspension or closure of your account, as well as the withholding of any account balance pending completion of verification.

2.1 Single Account Registration

Each individual is only permitted to hold one (1) active account at Rollbit at any one time. Holding multiple accounts is a serious breach of these Terms and will result in the closure of all associated accounts along with the forfeiture of all balances and bonuses. Rollbit employs advanced detection systems to identify duplicate accounts based on IP address, device, payment details, and personal information.

3User Accounts & Responsibilities

Once your Rollbit account has been successfully registered, you are fully responsible for all activity that takes place under that account. This includes all bets placed, all financial transactions carried out, and all communications sent through your account.

3.1 Login Security

You must keep your Rollbit account password confidential and must not share your login credentials with any other party. Rollbit will never ask for your password via chat, email, or phone. If you suspect that your account has been accessed without your authorisation, contact the Rollbit support team immediately at support@rollbit-jit.com.

3.2 Accurate Account Information

You are responsible for ensuring that your account information remains current and accurate at all times, particularly the email address and phone number used for transaction verification. Rollbit is not liable for any losses arising from outdated or inaccurate account information.

3.3 Account Currency

All transactions on the Rollbit platform are in Malaysian Ringgit (RM / MYR). No foreign currency is accepted and all winnings, bonuses and account balances are displayed and paid in RM.

4Deposits & Withdrawals

Rollbit supports the following local Malaysia payment methods for deposits and withdrawals:

• Touch 'n Go eWallet – instant deposits and withdrawals
• GrabPay – instant deposits and withdrawals
• Boost – instant deposits and withdrawals
• ShopeePay – instant deposits and withdrawals
• DuitNow – instant transfers to and from local Malaysian banks
• FPX (Financial Process Exchange) – including Maybank2u and CIMB Clicks, as well as other local banks that support FPX

4.1 Deposit Limits

The minimum deposit per transaction is RM 30. Rollbit does not impose a maximum deposit limit; however, players are encouraged to set their own deposit limits through their account settings as part of responsible gaming practice.

4.2 Withdrawal Process

Winning withdrawals must be made to the same payment account used for the deposit, or to an account in the name of the same Rollbit account holder. This is an anti-money laundering (AML) measure that cannot be waived. Withdrawals are typically processed within under 3 minutes upon completion of full verification.

Rollbit reserves the right to request additional verification before processing large withdrawals or withdrawals to a previously unused account. This verification process may take up to 24 hours in certain cases.

4.3 Minimum Withdrawal

The minimum withdrawal per transaction is RM 50. Balances below this threshold must be topped up to a sufficient amount before a withdrawal can be processed.

5Bonuses and Promotions

Rollbit offers various bonuses and promotions to Malaysia players from time to time. All bonuses are subject to their own specific terms and conditions, which are displayed alongside each offer. The following terms apply generally to all Rollbit bonuses:

5.1 Wagering Requirements

Every bonus comes with wagering requirements that must be met before bonus funds or any winnings derived from them can be withdrawn. The specific wagering requirements for each promotion are clearly stated in the relevant promotional terms. Failure to meet the wagering requirements within the specified timeframe will result in the automatic removal of the bonus.

5.2 Bonus Eligibility Conditions

Rollbit bonuses are available exclusively to players who have fully verified their accounts. Each individual or household is eligible to claim any bonus offer only once, unless stated otherwise. Rollbit reserves the right to decline or cancel any bonus granted due to a technical error or system fault.

5.3 Prohibition on Bonus Abuse

Using multiple accounts to obtain bonuses, bonus hedging strategies (bonus abuse), coordinating with other players to manipulate bonuses, and any form of bonus fraud are strictly prohibited. Rollbit uses advanced detection systems to identify such abuse. Violations will result in the cancellation of all bonuses, forfeiture of related winnings and permanent account closure.

6Casino Game Rules

The Rollbit platform offers a wide range of casino games including live baccarat, blackjack, popular games, slots, and progressive jackpots. The following rules apply to all casino games on Rollbit:

6.1 Finality of Game Results

The outcome of all casino games on Rollbit is final and cannot be disputed unless there is clear evidence of a verifiable technical error. For RNG (Random Number Generator) games, results are determined by independently audited algorithms. For live casino games such as baccarat and blackjack, results are determined by real cards or dice handled by professional dealers.

6.2 Technical Disruptions

In the event of a technical disruption or connection failure during a game, Rollbit will endeavour to restore the round to its last recorded state in the system. If restoration is not possible, the affected bet will be returned to your account balance. Rollbit is not responsible for disruptions caused by connectivity issues on the user's end.

6.3 Betting Limits

Every game has minimum and maximum bet limits that are clearly set and displayed before play begins. Rollbit reserves the right to adjust bet limits at any time. Players are responsible for checking the current limits before placing any bets.

7Sports Betting

Rollbit offers Sports Betting on more than 30 sports including Malaysia Super League football, EPL, La Liga, BWF badminton, MPL Malaysia Mobile Legends e-sports, NBA basketball and many more. The following terms apply specifically to the Sports Betting section of Rollbit:

7.1 Market Opening & Closing

Rollbit reserves the right to open and close betting markets at any time at our discretion. Bets confirmed before a market closes are valid. Rollbit is not responsible for any bets that were not confirmed before market closure.

7.2 Sports Betting Outcomes

The outcome of Sports Betting events is based on official results announced by the relevant sports governing body. In the event of any discrepancy between results displayed on Rollbit and official results, the official ruling of the governing body shall prevail. Rollbit reserves the right to withhold payouts until official results are confirmed.

7.3 Live Betting (In-Play)

Live betting refers to bets placed while a match is in progress. Live betting odds change in real time, and Rollbit is not responsible for any delay in odds display caused by internet connectivity or other technical issues. Bets accepted at a given set of odds are final, even if the odds have since changed.

7.4 Postponed or Cancelled Matches

If a match is postponed or cancelled before the market closes, all related bets will be refunded to your account balance unless the match is completed within 36 hours of the originally scheduled start time.

8Prohibited Activities

The following activities are strictly prohibited on the Rollbit platform and will result in immediate action, including permanent account closure and referral of information to the relevant authorities:

• Money laundering: Using the Rollbit platform to process, conceal or legitimise funds obtained illegally.
• Payment fraud: Use of stolen credit cards, unauthorised bank accounts, or any payment method that does not belong to you or was obtained fraudulently.
• Multiple accounts: Creating more than one Rollbit account for yourself or on behalf of someone else.
• System manipulation: Using automation software, bots, hacking tools, or any other technical means to gain an unfair advantage.
• Bonus abuse: Any attempt to manipulate the Rollbit bonus system through dishonest means.
• Betting on behalf of others: Accepting bets from third parties and placing them through your own Rollbit account.
• Unauthorised access: Any attempt to access another user's account, database, or system without authorisation.

9Responsible Gaming

Rollbit is fully committed to responsible gaming and the well-being of our players. We provide a range of tools that allow you to stay in control of your gaming experience:

• Deposit limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss limit: Set a maximum loss amount that will automatically block your access to games.
• Session time limit: Set a maximum playing time per session.
• Self-exclusion: Suspend your account for 7 days, 1 month, 6 months, 1 year, or permanently.
• Self-assessment: Access a self-assessment test on your gambling habits via the Responsible Gaming page.

Rollbit enforces a strict 18+ policy. Age verification is carried out during registration, and Rollbit reserves the right to request proof of age at any time. If there is reason to believe that an account is being used by a minor, the account will be suspended immediately pending completion of verification.

If you or someone you know is struggling with a gambling problem, please contact Talian Kasih 15999 which operates 24 hours a day, free of charge. Rollbit can also help direct you to appropriate support resources – contact us at support@rollbit-jit.com.

10Privacy and Data Protection

Rollbit respects your privacy and is committed to protecting your personal information. The collection, use and storage of your personal data is governed by our Privacy Policy, which forms part of these Terms.

By using the Rollbit platform, you agree that Rollbit may collect and process your personal data — including your name, contact details, financial information, and platform usage data — for the following purposes:

• Identity verification and required KYC process
• Processing of financial transactions and payment settlement
• Fraud prevention and anti-money laundering (AML)
• Compliance with applicable legal and regulatory requirements
• Improvement of platform services and user experience
• Account-related communications and relevant promotions (with the option to unsubscribe)

Rollbit will not sell, rent or share your personal information with third parties for marketing purposes without your consent. For full details, please read Privacy Policy us.

11Liability Limits

The Rollbit platform is provided "as is" and "as available". While Rollbit endeavours to keep the platform running without interruption, we make no guarantee that the service will always be available, error-free, or suited to your specific requirements.

To the extent permitted by applicable Malaysian law, Rollbit shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of or inability to use the Rollbit platform, including but not limited to financial losses resulting from game outcomes, service interruptions, or technical errors.

Rollbit's total liability to you under any circumstances shall not exceed the total amount you deposited in the 30 days prior to the claim in question.

12Account Closure and Suspension

12.1 Closure by User

You may close your Rollbit account at any time by contacting our support team. Before closure, please ensure you have withdrawn all available balance from your account. Any remaining balance in a closed account may be claimed within 90 days from the date of closure.

12.2 Closure by Rollbit

Rollbit reserves the right to suspend or close your account without prior notice under the following circumstances:

• Breach of any part of these Terms
• Confirmation that registration information is false or inaccurate
• Verification of use by underage individuals
• Confirmed fraudulent or abusive activity
• Requests from legitimate legal authorities
• Regulatory compliance requirements

12.3 Balance After Closure

If an account is closed due to a breach of terms, Rollbit reserves the right to withhold any balance associated with the violating activity pending the completion of an investigation. Valid balances will be returned to you via your original payment method.

13Amendments to Terms

Rollbit reserves the right to update or amend these Terms at any time. Material amendments will be communicated to users via their registered email or in-platform notification at least 7 days before taking effect, unless the amendment is required immediately for security or regulatory compliance reasons.

The latest version of these Terms will always be accessible on this page. The date of the most recent update is displayed at the top of this page. Your continued use of the Rollbit platform after any amendment takes effect constitutes your acceptance of the revised terms.

If you do not agree with any amendments made, you have the right to close your account and withdraw your remaining balance before the amendments take effect.

14Governing Law and Dispute Resolution

These Terms and all disputes arising from or relating to the use of the Rollbit platform shall be governed by and construed in accordance with the laws of Malaysia. All disputes shall first be resolved through negotiation between you and Rollbit.

Should negotiation fail, the dispute shall be resolved through binding arbitration in accordance with procedures agreed upon by both parties, or through a court of competent jurisdiction in Malaysia.

Rollbit operates in full compliance with all applicable laws and regulations. Should any provision of these Terms be found invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

15Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the Rollbit platform in general, please contact our team through the following channels:

• Email: support@rollbit-jit.com
• Live Chat: Available 24/7 within the Rollbit platform – click the chat icon in the bottom-right corner of your screen
• Response Time: We are committed to responding to all enquiries within 24 hours

The Rollbit support team operates 24 hours a day, 7 days a week and is able to communicate in Bahasa Melayu and English. We are always ready to assist you with any issues relating to your account, payments, games, or any other aspect of using our platform.