Rollbit is fully committed to your privacy. This policy sets out in detail how we collect, use, store and protect your personal information as a player on our platform in Malaysia.
Rollbit's Commitment: We never sell, rent or share your personal data with third parties for marketing purposes. Your data belongs to you – we use it only for the purposes clearly stated in this policy.
Six core principles that define how we handle your information as a Rollbit Malaysia player.
Rollbit is an online casino and Sports Betting platform offering services to adult players in Malaysia through rollbit-jit.com. As a responsible platform operator, Rollbit takes the protection of all users' personal data seriously and is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA).
This Privacy Policy applies to all personal information collected by Rollbit in the following contexts: use of the rollbit-jit.com website, registration and maintenance of user accounts, processing of financial transactions including deposits and withdrawals, use of any games or services on the Rollbit platform, and communications between you and the Rollbit team via live chat, email, or other channels.
Rollbit acts as a "Data Processor" as defined under Malaysia's PDPA. This means we are legally responsible for how we collect, store, use and protect your personal data. We do not take this responsibility lightly — safeguarding your data is a core commitment Rollbit makes to every one of our Malaysian players.
Rollbit collects various types of personal information depending on how you interact with our platform. Below is a detailed breakdown of the data we may collect:
| Data Category | Example | Requirements |
|---|---|---|
| Personal Identification | Full name, MyKad, date of birth | Mandatory – for KYC and age verification |
| Contact | Email address, phone number | Mandatory – for account communications |
| Financial | E-wallet details, bank account information | Required – for deposits & withdrawals |
| Technical | IP address, device type | Automatic – for platform security |
| Games | Betting history and winnings | Automatic – for service operations |
| Marketing | Communication preferences, promotional responses | Optional – with your consent |
Rollbit collects your personal information through several different methods depending on the situation:
This is information you provide directly when registering a Rollbit account, completing the KYC (Know Your Customer) process, submitting a deposit or withdrawal request, contacting the Rollbit customer support team, or participating in any promotion or contest organised by Rollbit.
When you use the Rollbit platform, we automatically collect certain technical information required for the platform's safe and effective operation. This includes your IP address, activity log data, device and web browser information, as well as cookies and related tracking technology data. This data is collected using industry-standard technologies and requires no action on your part.
In certain circumstances, Rollbit may receive information about you from legitimate third parties — for example, from identity verification service providers during the KYC process, from payment service providers such as Touch 'n Go or GrabPay during transaction processing, or from fraud and anti-money laundering prevention agencies operating in Malaysia. The use of such information is subject to the relevant consent and legal requirements.
Rollbit uses your personal data only for legitimate purposes directly related to the provision of our platform services. Below is a full breakdown of how your data is used:
The primary purpose of collecting your data is to operate your Rollbit account — this includes account registration and verification, identity verification through the KYC process, login management and account security, processing all financial transactions including deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX as well as withdrawal of winnings, and maintaining records of gaming activity for dispute resolution and audit purposes.
Rollbit uses collected data to detect and prevent fraud, money laundering (AML) and other unlawful activities on the platform. We also use it to comply with all applicable legal and regulatory requirements in Malaysia, including mandatory reporting to the relevant authorities where required by law.
Aggregated, non-identifiable platform usage data is used by Rollbit to understand usage patterns, identify areas for improvement, test new features and ensure the Rollbit platform continues to meet the evolving needs of Malaysian players.
Rollbit uses your email address and phone number to send important account-related notifications – including transaction confirmations, security alerts, updates to terms and conditions, and other essential service communications. These communications cannot be opted out of, as they are fundamental to the security and operation of your account.
With your explicit consent, Rollbit may send you information about promotions, special offers, new bonuses and platform updates via email or in-app notifications. You have the right to opt out of these marketing communications at any time through the unsubscribe link or via your account settings.
Data Minimisation Principle: Rollbit only collects data that is strictly necessary for the purposes stated above. We do not collect information that is irrelevant to the operation of the platform or the services we offer to Malaysian players.
Rollbit does not sell, rent or disclose your personal data to third parties for marketing purposes. However, there are limited circumstances where Rollbit may need to share your data with trusted third parties for legitimate purposes:
To process your deposits and withdrawals, Rollbit is required to share the necessary transaction details with the relevant payment service providers – such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow providers, and FPX-supporting banks including Maybank and CIMB. This data sharing is limited strictly to what is required to process the transaction.
Rollbit engages trusted third-party technology service providers for platform operations – including cloud computing services, KYC identity verification services, casino game software providers, and analytics services. All such providers are bound by strict data confidentiality agreements and may only use your data for the specified service purposes.
Rollbit may be required by law to disclose certain personal data to the relevant Malaysian authorities – for example, Bank Negara Malaysia, the Malaysian Communications and Multimedia Commission (MCMC), the police, or other regulatory bodies where there is a valid court order, a criminal investigation request, or a binding regulatory compliance requirement. In such cases, Rollbit will disclose only the minimum data necessary to satisfy the applicable legal obligation.
In the event of a merger, acquisition, or transfer of Rollbit's assets to another entity, user personal data may be transferred as part of that process. Rollbit will provide reasonable notice to users prior to any such transfer and will ensure that the receiving entity is bound by equivalent or greater privacy protections.
Rollbit invests seriously in security infrastructure to ensure your personal data is consistently protected against unauthorised access, loss, alteration or disclosure.
Rollbit retains your personal data for as long as it is needed for the purposes stated in this policy, or for as long as your account remains active. Following account closure, Rollbit will retain your personal data for the minimum period required by Malaysian law — typically no more than 7 years for financial and transaction records for AML and financial regulatory compliance purposes. Data that is no longer required will be securely deleted using methods that ensure it cannot be recovered.
Access to Rollbit players' personal data is restricted to staff who genuinely require it to carry out their responsibilities. All staff with access to user data are bound by strict confidentiality agreements and undergo regular data protection training.
Your Responsibilities: While Rollbit takes all reasonable steps to protect your data, the security of your account also depends on your own actions. Always use a strong password, never share your login credentials with anyone, and report any suspicious activity to the Rollbit support team immediately.
The Rollbit platform uses cookies and related tracking technologies to enhance the user experience, maintain login session security and understand how players use our platform.
You can manage your cookie settings through your web browser. Most modern browsers allow you to view, manage, decline, or delete cookies. Please note that disabling essential cookies may affect the functionality of the Rollbit platform – including the ability to log in securely. For guidance on managing cookies in your browser, please refer to your browser's help documentation.
As a Rollbit player and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to your personal data:
The Rollbit platform is strictly for individuals aged 18 and above. Rollbit does not knowingly collect or process the personal data of children or minors. Age verification is conducted during the account registration process as a safeguard.
Should Rollbit discover that personal data belonging to a minor has been collected without our knowledge — for example, through the provision of false age information during registration — we will take immediate action to delete the relevant data, close the account in question and return any deposited funds to the original payment source. If you are aware that a child or minor has registered a Rollbit account, please contact us immediately at support@rollbit-jit.com.
In the course of operating the Rollbit platform, some of your personal data may be processed or stored on servers located outside Malaysia. This may occur when Rollbit engages cloud computing services or international technology providers for technical support.
In such circumstances, Rollbit ensures that international data transfers are conducted with adequate safeguards – including through contractually binding data processing agreements that require recipients to protect your data to a standard equivalent to or higher than Malaysia's PDPA requirements. Rollbit will not transfer your personal data to jurisdictions that lack adequate data protection without your consent or an appropriate legal basis.
Rollbit reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal or regulatory requirements, or changes in how we operate the platform.
You will be notified of any material changes to this Privacy Policy via the email address registered to your Rollbit account, or through a prominent in-platform notification, at least 14 days before the changes take effect. For minor updates that do not materially affect your rights, we may only update the "Last Updated" date at the top of this page.
Your continued use of the Rollbit platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically. If you do not agree with any amendment, you may close your Rollbit account before it takes effect.
Last Updated: 1 June 2026. This Privacy Policy supersedes all previous versions. Please bookmark this page for periodic review.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Rollbit handles your personal data, please contact our Data Privacy Officer through the following channels:
Rollbit takes all data privacy enquiries seriously. If you are unsatisfied with how we handle your personal data or with our response to your complaint, you have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection authority in Malaysia, in accordance with the procedures set out under applicable law.
The most frequently asked questions from Malaysian players about how Rollbit protects their personal data.
Read these other important documents for a complete understanding of how Rollbit operates and protects Malaysian players.
Your personal data is fully protected at Rollbit. Register a free account today and enjoy live baccarat, Sports Betting on the Malaysia Super League, progressive jackpots and more – with the peace of mind that your privacy is our priority.
18+ only. Play responsibly. Terms & Conditions apply. Privacy enquiries: support@rollbit-jit.com